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Contact Methods Guide

Find the best contact method for your needs and get timely professional assistance

Primary Contact Methods

Email

contact@zhizhenlaw.com

24h ResponseWritten Record

Ideal for formal inquiries, document transmission, and detailed questions

Phone Consultation

+1 (555) 123-4567

Instant CommunicationBy Appointment

Urgent legal matters and consultations requiring immediate feedback

Video Conference

By Appointment

Face-to-faceScreen Sharing

Complex case discussions, document reviews, and multi-party meetings

Live Chat

Available during business hours

Quick ResponseInitial Inquiry

Simple inquiries and service guidance

Contact by Service Type

Corporate Legal

corporate@zhizhenlaw.com

Company formation, governance, equity matters

Contract Review

contracts@zhizhenlaw.com

Contract drafting, review, negotiation support

Intellectual Property

ip@zhizhenlaw.com

Patents, trademarks, copyright protection & enforcement

Compliance Review

compliance@zhizhenlaw.com

Regulatory compliance, internal controls, risk assessment

Due Diligence

dd@zhizhenlaw.com

M&A investments, legal due diligence, risk identification

Dispute Resolution

disputes@zhizhenlaw.com

Commercial disputes, arbitration, litigation, mediation

Office Locations

New York Headquarters

350 Fifth Avenue, Suite 7801

New York, NY 10118

United States

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)

Saturday: 10:00 AM - 4:00 PM (By appointment)

Los Angeles Office

633 West 5th Street, Suite 2820

Los Angeles, CA 90071

United States

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM (PST)

Saturday: 10:00 AM - 4:00 PM (By appointment)

Singapore Office

1 Raffles Place, #20-61

One Raffles Place

Singapore 048616

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM (SGT)

Saturday: 10:00 AM - 2:00 PM (By appointment)

Response Time Commitments

Urgent

Within 2 Hours

Major legal risks or time-sensitive urgent matters

  • Regulatory investigation notices
  • Service of legal documents
  • Urgent compliance issues
High Priority

Within 4 Hours

Legal support for important business decisions

  • Transaction deadlines approaching
  • Important contract negotiations
  • M&A investment inquiries
Standard

Within 24 Hours

General legal consultations and service requests

  • Contract review requests
  • Compliance consultations
  • Legal opinion inquiries
Regular

Within 48 Hours

Information inquiries and general legal questions

  • Service introduction requests
  • Fee estimation inquiries
  • General legal knowledge

Frequently Asked Questions

How to choose the best contact method?

Use phone for urgent matters, email for detailed consultations, and video conferences for complex cases. Simple questions can start with live chat for initial guidance.

How soon will I get a response after contact?

We provide different response time commitments based on urgency, ranging from 2 hours (urgent) to 48 hours (general inquiries).

Can I contact across time zones?

We have offices in the US and Asia-Pacific regions, providing 24-hour coverage. Urgent matters can be contacted via email, and we will arrange lawyers in the nearest time zone for priority handling.

Is the first consultation charged?

We offer a free 30-minute initial consultation to help you understand legal issues and service options. Subsequent detailed consultations will be charged according to the service agreement.

Will contact information be kept confidential?

We strictly adhere to attorney-client privilege. All contact information and consultation content will be strictly protected and not disclosed to third parties.